Software Review

Microsoft

Microsoft's New Zune: Is the Second Generation Media Player Finally Challening Apple's iPod?

<em>Arik Johnson</em>

 

 

The news today that the new Zune's from Microsoft were outselling Apple's own enigmatic iPod on Amazon.com got me wondering if this was some sort of trick by Microsoft to create artificial scarcity and repeat their smash of the Xbox 360 or if the player had finally caught on with consumers.

Introduced only a week ago, by this morning Microsoft 's heavily discounted, 30-gigabyte, $134 Zune digital media player was ranked the No. 1 bestseller in the Seattle online retailer's list of top-selling MP3 players in the "Electronics" category. Apple's four-gigabyte iPod nano was No. 2, followed by Apple's 80-gigabyte iPod "classic" at No. 3.

Last week, the Redmond computer giant introduced a new 80-gigabyte Zune player, but they're hard to find. Amazon's site on Monday said they're "temporarily out of stock" and no future shipping date was listed. Microsoft's own Zune site said the 80-gigabyte player can't be ordered until "early December."

In more ways than one, the new Zune's take a strong set of differentia from the first generation and execute more effectively while adding features that truly make it a hipper product. USAToday had a review recently:(read more)

Sony's $100 Price Cut Puts Microsoft's Xbox in a Position to Cut Prices to Continue Healthy Sales

<em>Laurie Gonsowski</em>

After many complaints and lost sales due to the high price of Sony's PS3, the decision to drop the price by $100 has brought the PS3 to a price more consumers might be willing to pay.

While Nintendo believes it won't affect the sales of the Wii because the PS3 is still double the price, Microsoft's best Xbox 360 product is only $20 cheaper which creates a much bigger threat on that front to Microsoft.

The PS3 initially overshot market demand when Sony launched what is objectively the best quality graphic gaming console ever on the market. Although the product was attractive to consumers, a leveragable cluster of market demand was not willing to part with $599 for the experience of even radically incremental improvements in performance, however the $100 decrease in price have increased PS3 sales by 135 percent.

As competition increases in the game console market, understanding the market demand curve is key because Sony has just crossed it. Because consumers were happy with the slightly less impressive Xbox 360, at $20 below than the PS3; so Microsoft will have no other choice but to cut their prices, possibly creating a price war in an already speciously profitable business of gaming consoles in order to drive sales of the real profit engine, the games themselves.

Google's Decline In Search Share Implies Thin Loyalty and a Fight for Mobile Mind Share as Microsoft's Answer To Gaining Users

<em>Laurie Gonsowski</em>
Microsoft's Live Search was the only search provider to gain market share in June, but still trails Google and Yahoo!, with less than a fifth of Google's share. However, according to Microsoft numbers, 60% of Internet searchers use multiple search engines, and 30% of searchers use Live Search from time to time.

Live Search has gained new users by finding new ways to penetrate the Web search market, which strategically positions Google and Yahoo! on the defensivean unusual posture these days for the pioneering Google. Making Live Search a household name by spreading it across the Internet in different channels is the foundation for creating a loyal user base.

Microsoft's senior VP Satya Nadella acknowledged that they were not there in the beginning of this Web search story, we missed it, but we are getting back into the game in a major way. By not being one of the first movers, brand recognition was stunted, but the following excerpt from Intelligent Enterprise analyzes the actions Microsoft is using to intrude the Web search market.
Live Search gaining search share at the expense of Yahoo and Google in June. A recent promotion called Live Search Club that rewards users with ringtones, t-shirts and copies of Windows Vista may have helped bolster Live Search, but one month does not a watershed make.(read more)

Steve Jobs Spins SDK Absence for iPhone as a Sweet Solution for Developers as Safari and Leopard are Released into the Wild

<em>Laurie Gonsowski</em>
Apple CEO Steve Jobs let the Cult-of-Mac down softly as he maintained his virtual news blackout on the highly anticipated arrival of the iPhone, scheduled to land June 29th, drawing one lone mention during his keynote address at Apple's Worldwide Developers Conference in San Francisco on Monday. And since he was addressing Apple's growing developer community and their obsession with the impact of the most talked-about and sought-after gizmo in tech memory, it would seem Jobs was forced to borrow a page from the chapter on Turning Bugs Into Features from the Microsoft PR manual to quell revolt.

Spinning the absence of a software development kit (SDK) for the iPhone, Jobs suggested that AJAX and other open standards UI programming principles for the Web would allow developers to create content that looks and behaves exactly like apps and would further mean users and developers alike wouldn't have to compromise on security, reliability or, for that matter, the ecosystem strategy Apple is grafting onto the iPhone from its hegemonic iTunes/iPod franchise.

(read more)

Competitive Volatility in the Video Game Industry as New Business Models Make for New Rules in an Old Game

<em>Arik Johnson</em>

A great piece about the changing shape of the video game industry was on BBC Business a couple of weeks ago that I pledged to capture here that shows how makers of games and consoles alike will need to adapt to an ever-changing competitive environment.

Add to the mixed reception had by the latest consoles - Microsoft's first-mover next-gen advantage with Xbox 360, the surprising uptake on Nintendo's innovative new Wii, and the disappointment of Sony's PS3, the advent of in-game advertising models, mobile and online game play, the beneficial effects of software piracy and the critics ever-watchful of more violent or sexually explicit titles, I thought this was a nice summary of the video game market and the challenges that lie ahead. Here's the excerpt:(read more)

Polarizing Worldviews: AppleTV/YouTube Aligns Apple/Google v Copyright-Holders, Viacom, NBC, News Corp, Microsoft, Yahoo! & AOL

<em>Arik Johnson</em>

Worldviews matter a lot - maybe more than anything else - when it comes to competitive strategy. This was highlighted last week as Viacom launched a copyright infringement lawsuit against YouTube and Google claiming $1 billion in damages from the 150,000 clips of their content (in particular, the vast library of MTV programming) that has been collectively viewed more than 1.5 billion times.

Viacom claims that, although YouTube does remove such material if asked, the Google-owned company deliberately puts the burden on the copyright holder, and makes it unreasonably difficult for copyrighted works to be removed. This has led to the fantastic gains in traffic, trending momentum that amounted to a valuation in Google's acquisition of YouTube of $1.65 billion when the companies merged a few months ago despite YouTube's "immaterial" contribution to Google's revenue mix.(read more)

Microsoft Bets the Ranch on Windows Vista: But Could Vista Be More Significant Than Most Believe?

<em>Arik Johnson</em>

Windows Vista UltimateOn Tuesday 30 January 2007, Microsoft chairman and chief software architect Bill Gates will spend his day in New York at what many have called the world's last OS launch. It means a lot to Gates who goes out to pasture in 2008, and even more to Microsoft.

For a peek at what Vista can do, check this out.

The nation's consumer electronics retailers will start selling at 12:01 AM to capture latent demand for eager upgraders, despite a dearth of Ultimate systems bearing the hefty $400 price tag. In fact, Ultimate has been postulated as a major hole in the strategy. But the company's competitors are scared enough to claim Vista violates the terms of anti-trust settlements it has agreed to.
(read more)

Prediction Markets: Tapping the Wisdom of Crowds (Confab at Yahoo!)

<em>Richard Marrs</em>

Jim Surowiecki - Author of the Wisdom of Crowds at the Yahoo Prediction Markets ConfabWell, as my first conference on Prediction Markets this one left me a little puzzled, even with James Suroweicki and Robin Hanson there in person. So here are my thoughts, questions, and reactions to what was presented, talked about, questions asked and examples thrown out to us.

What seemed a way to learn about the concept and applications, successes and failures, ended up being a way for Google, Yahoo and other vendors to tout a process they just happened to have new tools for. The 4 hours seemed to be for the "true believers", and really glossed over PM 101, even though presentations by both Surowiecki and Hanson were meant to address the basics of the concept.

Reps from Microsoft and HP really had the most valuable lesson for me - they have been testing prediction markets in various forms and for various business functions, but neither are using them to make real business decisions at the group, department, business unit or corporate level. Yes, the markets can be very accurate, more so in many cases than internal and external "experts" (PM's are cheaper, too!), but no, they aren't taking over from the more entrenched ways of forecasting and decision making.

I heard a lot about how to get people to trade in the market, pros and cons of real money vs. other forms of "payoffs" (social standing and reputations), how to address the issues of risk attitudes and "quality" of trading over time (people getting it right, or close to it).

One really useful set of thoughts came from Adam Siegal of Inklingmarkets.com - lessons learned as to why PM's will fail within any group:

  1. No concept of what a PM is
  2. Using software that is too complex and not easy to use, to set up, trade in and run a market
  3. Market structure was wrong
  4. Asking for an opinion - questions must be quantifiable, even if just yes or no
  5. Description or rules of the market not clear/understood by the trading populous
  6. Questions posed are biased
  7. Time frame of the market is too long - apathy over time and the market becomes static
  8. No information is available for the traders to make a reasonable judgement - trades are based on information and knowledge (duh!)

Now this last one really struck me - I thought the whole idea in a PM was to bring out hidden tacit knowledge in an organization in a way to focus it on an issue or challenge to meet a specific business need. It would seem that there is a issue here of simply bad selections of the trading group members. I would also say there is a real issue on selected traders vs. self selected traders?(read more)

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